Wazone DATA CAPTURE with Bot

WHAT IS DATA CAPTURING BOT?
This feature is like a survey bot. The bot will have a set of questions that will be asked if the bot is given a specific keyword.
When the person answers, that answer will be collected and will be summarized at the end of the survey.

WHAT IS IT FOR?
Well, for anything related to data that you want to get from interactive conversation with the bot.
Below example will be demonstrating a bot that is taking a dentist appointment from a user.

1. Enter keyword to start dentist booking appointment
2. Enter greetings
3. Choose buttons type
4. Enter YES and trigger “capture>>start>>dentist”
5. Enter NO and trigger “capture>>stop”
That’s it! You are done!

WHERE ALL THE QUESTIONS ARE FROM?

You can edit and add subjects. Example: add “survey” (don’t forget the “finish” at the end of the questions)
{
  “survey”: {
    “name”: “”,
    “phone”: “”,
    “rate 1-10 about our website design”: “”,
    “rate 1-10 about our customer service”: “”,
    “rate 1-10 about our food”: “”,
    “rate 1-10 about our delivery service”: “”,
    “describe your experience in words”: “”,
    “finish”: “”
  },

  “dentist”: {
    “full name”: “”,
    “phone”: “”,
    “branch location\nA.Los Angeles\nB.New York\nC.Texas”: “”,
    “appointment time\nA.10:00\nB.11:00\nC.13:00”: “”,
    “finish”: “”
  },
  “autoshop”: {
    “name”: “”,
    “phone”: “”,
    “car_make”: “”,
    “car_model”: “”,
    “finish”: “”
  }
}

Now you can trigger the new capture using “capture>>start>>survey”

Powered by BetterDocs